Streamline for Success: Library Programs and Services Reboot

  • Streamline for Success, Session 1, Option 1
    April 6, 2021
    9:00 am - 12:00 pm
  • Streamline for Success, Session 1: Option 2
    April 6, 2021
    2:00 pm - 5:00 pm
  • Streamline for Success, Session 2, Option 1
    April 20, 2021
    9:00 am - 12:00 pm
  • Streamline for Success, Session 2, Option 2
    April 20, 2021
    2:00 pm - 5:00 pm

This is a two-part workshop. You will be able to choose a Session 1 and a Session 2  time that fits your schedule:

Session 1 (choose one)

  • 9:00 am – 12:00 pm Tuesday, April 6, 2021
  • 2:00 pm – 5:00 pm Tuesday, April 6, 2021

Session 2 (choose one)

  • 9:00 am – 12:00 pm Tuesday, April 20, 2021
  • 2:00 pm – 5:00 pm Tuesday, April 20, 2021

Registrants will be given an online link a few days before each session begins.

Open to public library staff. 60 seats are available at each workshop session.
CE contact hours: 6

We all want our library services to be strong and strategic, but how do you ensure that your library is producing meaningful, intentional services that support your mission, rather than simply falling into the traps of “more is more” or “we’ve always done it this way”? This workshop will lead participants through perspectives on creating and implementing mission-driven library services with a design thinking lens. Participants will have an immediate opportunity to put their learning into practice in this interactive workshop. The workshop will include two 3-hour sessions, with two weeks between sessions. Participants will also be able to continue working with the presenters during select open office hours after the workshops.

Learning Outcomes: Participants will learn to…

  1. Conduct a library service audit and needs assessment
  2. Identify a desired service goal
  3. Apply design thinking principles to developing strong library service plans
  4. Utilize tools to enact and iterate a streamlined plan

Ideal audience: Library directors, adult and youth services managers 

Presenters: Kelsey Johnson-Kaiser (St. Paul Public Library, MN) and Amy Koester (Skokie Public Library, IL)

Co-sponsored by Wisconsin Library Systems and the Department of Public Instruction, with funds from the Institute of Museum and Library Services in the form of Library Services and Technology Act (LSTA).


Register below by choosing the time that works best for you for Session 1 and Session 2.
Maximum of 3 people per library may register (i.e. director, youth services, adult services).
Questions? Contact Laurie Freund (

Details Price Qty
Streamline, Session 1, Option 1 (9am-12pm)show details + $0.00 (USD)  / bundle 
Streamline, Session 1, Option 2show details + $0.00 (USD)  / bundle 
Streamline, Session 2, Option 1show details + $0.00 (USD)  / bundle 
Streamline, Session 2, Option 2show details + $0.00 (USD)  / bundle 

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